National Product Specialist – Guildford WA

National Product Specialist - Guildford WA 1

An exciting opportunity is now available for a Product Specialist to join our highly skilled national aftersales product support team. This position will be located in our Group Head Office in Perth and report to the National Service Manager.

An attractive remuneration package is on offer.

Duties and Responsibilities

  • Provide branches, dealers and customers with technical support and training on Volvo Construction Equipment.
  • Assist service personnel in the correct and fast diagnostics and troubleshooting.
  • Provide product familiarisation and diagnostic training to branches, dealers and customers.
  • Liaise with the OEM in order to provide practical solutions to product related issues.
  • Utilise OEM’s existing and new technology to provide proactive support to Volvo Construction Equipment owners and operators.
  • Collect, analyse and report technical data back to the OEM for the purpose of continuous product improvement.
  • Assist in preparation and documentation of technical reports, product upgrade programs and warranty submission.

Key Requirements

  • A minimum five years’ experience in providing technical aftersales support in a similar industry.
  • In-depth technical knowledge of construction Equipment. Experience in Volvo Construction Equipment will be highly advantageous.
  • Analytical and practical approach to solving complex product related issues.
  • A trade or engineering certificate in a mechanical and/or electrical discipline.
  • Ability to learn and train other personnel on new and existing technology. Certificate IV in training and assessment will be highly advantageous.
  • Ability to travel extensively.
  • Good verbal and written communication skills.

If you are interested and have the necessary skills and experience, please forward your cover letter and resume to

National Product Specialist - Guildford WA 2


Read More

CJD technology drives success of underground mining fleet

July 29, 2022

Byrnecut prefers working with leading-edge mobile technology to stay ‘a cut above’ competing underground mining contractors. One way they achieve this is by relying on CJD Equipment to supply them with premium mobile mining solutions. Founded in 1987, Byrnecut has established itself into a highly specialised underground contract mining company in the global mining sector , operating a multi-million-dollar fleet of equipment. “The thing that sets us apart is our willingness to embrace technology,” says Max…

read more

Comfort and convenience

July 15, 2022

With a larger cab and easy access for maintenance, Volvo’s EC220D excavator is the product of choice for Litchfield Green Waste Recyclers. Manager Jamie Spilsby explains. It’s fair to say that Litchfield Green Waste Recyclers (LGWR) is impressed with Volvo’s EC220D excavator.   Since purchasing a first unit in 2017, LGWR has added an extra two to its fleet, with plans to add another later this year.   LGWR Manager Jamie Spilsby says the EC220D excavator…

read more

With Volvo’s support, Henson Sawmilling continues to grow

July 11, 2022

Henson Sawmilling was founded in the mid-1970s and it continues to be family owned and operated to this day. In 2005, it purchased a mill in Grafton on the mid-north coast of New South Wales. Located on 100 ha, it processes over thirty species of logs that mostly end up as railway sleepers, bridge decks, garden timber and firewood.   Employing over 35 people and operating three twin edges, four saw benches and three firewood dockers,…

read more
Kenworth-Banner DAF-Logo-PMS PacLease-Logo volvo_ce_logo_optimized SDLG ISUZU-LOGO FUSO_logo
CJD Equipment operates nationwide with strategically placed Branches, Dealers and Service Centers throughout Australia.


CALL US ON 1300 139 804