State Service Manager – Guildford WA

State Service Manager - Guildford WA 1

CJD Equipment is seeking an experienced State Service Manager who is keen to take ownership of the Guildford Service department whilst contributing as an integral member of Leadership / Management team.

Responsible for the support of our world class products from of world-class brands such as Volvo Construction Equipment and SDLG Construction Equipment throughout Western Australia.

This is an extremely varied role that requires an individual who is experienced in managing a busy service team and meeting tight deadlines.  The daily duties will see you dealing with Clients (internal & external), Technicians and Admin, including overseeing staff performance, implementing strategic objectives to improve safety, productivity and department efficiency, whilst supporting our WA regional operations.

Whilst overseeing the day to day operations of the service department your responsibilities will also include:

  • Driving the ongoing improvement of CJD’s culture in safety, quality and productivity for the Service department;
  • Achieve and exceed annual financial operating targets for revenue, gross margin and expenses;
  • Monitor and improve key performance measures in labour utilisation, WIP, warrant processes, job processing and invoicing;
  • Manage rosters including out of hours calls and schedule technicians
  • Provide written monthly report regarding performance results to the General Manager
  • Monitor and recruit service staff levels and propose changes in line with agreed budget
  • Mentor and train staff and apprentices

Ultimately, you will have a passion for leading and developing people and teams and have a strong focus on clear and effective communication to ensure all strategic goals are achieved.

To be considered for the role you will possess the following; 

  • Strong automotive technical knowledge or a mechanical trade or automotive background.
  • Be able to demonstrate capabilities of efficiently and profitably managing a Service Department preferably within the Construction/Mobile Plant industry
  • A high level of computer skills and diagnostic systems
  • Exceptional leadership style with a desire to succeed and create a consolidated and positive team environment
  • A proven record of success in customer sales, service and branch operations
  • Excellent level of communication skill, incorporating written and oral communication, influencing and negotiation skills
  • A clear understanding (preferably training) in OHS legislation, Hazard ID’s, incident reporting and follow up
  • A desire to work collaboratively within the management team to produce optimum results
  • An ability to manage and critically review operating procedures and costs to identify opportunities to minimise expenditure and improve profitability
  • Drive and determination to expand our client base and identify new markets for CJD Equipment and their expanding product offering.

This is an excellent opportunity to drive your career further within CJD and reap the rewards of being an integral member of our leadership team. If you are an outstanding leader and can drive change, we would like to hear from you by forwarding your resume to

State Service Manager - Guildford WA 2


Read More

Canberra Sand and Gravel & CJD Equipment

September 17, 2021

Canberra Sand and Gravel (CSG’s) production manager, Steve Trevillian, discusses the company’s operations and why Volvo equipment is the equipment of choice for its concrete and landscaping jobs CSG recently took delivery of its first Volvo EC250ELD excavator. It is the first machine CSG has operated with the Dig Assist feature and the team is impressed with the latest technical improvements in the new Volvo. “It is one of the rare machines we have that has…

read more

Riordan Grain Services and CJD Equipment

August 27, 2021

From modest origins starting out as one man and a tipper truck back in 1996, Riordan Grain Services (RGS) has grown over the past two-and-a-half decades to preside over an increasingly diverse range of services for both its domestic and international customers, with it now at times running in excess of 100 trucks per day.   In a highly competitive and evolving industry, it has taken plenty of hard work for the family-owned enterprise to get…

read more

New DAF CF 480 FTT Impresses Gaspac Motors

May 31, 2021

Application flexibility, economy, reliability and proven back up service from CJD Equipment are reasons why Tasmanian based Gaspac Motors owner Andrew Arnold continues to specify DAF trucks. After five months and 100,000 kilometres of faultless running, he is convinced he made the right choice!   It’s a typical autumn afternoon on the Northwest coast of Tasmania, and Andrew Arnold momentarily pulled his new DAF CF480 FTT 6×4 out of the BP terminal in Burnie. He is…

read more
CJD Equipment operates nationwide with strategically placed Branches, Dealers and Service Centers throughout Australia.


CALL US ON 1300 139 804