Warranty/Service Controller – Brisbane QLD

Warranty/Service Controller - Brisbane QLD 1

An opportunity currently exists for an experienced “Construction Equipment” Warranty/Service Controller to join our team based in Arcadia Ridge. Reporting directly to the QLD Service Manager, the Warranty/Service Controller is accountable for the efficient processing of manufacturer’s warranty claims, whilst also assisting the Service Controller with bookings and the managing of Service Contracts, further position responsibilities will include;


  • Timely submission of warranty claims that are in accordance with the manufacturer’s dealer agreement
  • Generating and administering both service and repairs work orders, to invoice stage.
  • Managing service contracts, within scheduled manufacturers hours
  • Supervise and assist manufacturer’s representatives during warranty audits
  • Assist with the warranty accounts and reconciliation
  • Compliance with CJD’s safety and environmental policies and procedures whilst recognising your responsibility to the Duty of Care as an employee


The personal attributes required to successfully fill this role, include but are not limited to;

  • Previous experience in the handling and processing of warranty claims using on line systems
  • Strong analytical, computer and time management skills
  • Proven organisational and administration skills gained in a fast paced environment
  • Previous experience in dealership and / or truck related industry will be highly regarded
  • An understanding of heavy equipment and a mechanical aptitude is preferred but not essential
  • Excellent communication skills in verbal, written and presentation arrangement
  • Self-motivated with an ability to work within a strong team environment


On offer is a permanent full time position with a competitive remuneration package. If this role matches your skills, experience and ambition, please submit your expression of interest via email recruitment@cjd.com.au.

Warranty/Service Controller - Brisbane QLD 2


Read More

Canberra Sand and Gravel & CJD Equipment

September 17, 2021

Canberra Sand and Gravel (CSG’s) production manager, Steve Trevillian, discusses the company’s operations and why Volvo equipment is the equipment of choice for its concrete and landscaping jobs CSG recently took delivery of its first Volvo EC250ELD excavator. It is the first machine CSG has operated with the Dig Assist feature and the team is impressed with the latest technical improvements in the new Volvo. “It is one of the rare machines we have that has…

read more

Riordan Grain Services and CJD Equipment

August 27, 2021

From modest origins starting out as one man and a tipper truck back in 1996, Riordan Grain Services (RGS) has grown over the past two-and-a-half decades to preside over an increasingly diverse range of services for both its domestic and international customers, with it now at times running in excess of 100 trucks per day.   In a highly competitive and evolving industry, it has taken plenty of hard work for the family-owned enterprise to get…

read more

New DAF CF 480 FTT Impresses Gaspac Motors

May 31, 2021

Application flexibility, economy, reliability and proven back up service from CJD Equipment are reasons why Tasmanian based Gaspac Motors owner Andrew Arnold continues to specify DAF trucks. After five months and 100,000 kilometres of faultless running, he is convinced he made the right choice!   It’s a typical autumn afternoon on the Northwest coast of Tasmania, and Andrew Arnold momentarily pulled his new DAF CF480 FTT 6×4 out of the BP terminal in Burnie. He is…

read more
CJD Equipment operates nationwide with strategically placed Branches, Dealers and Service Centers throughout Australia.


CALL US ON 1300 139 804