Privacy Policy

Your Privacy

Who We Are

CJD Equipment Pty Ltd supplies construction equipment, trucks, parts, servicing, technology and lifecycle support throughout Australia.

Information We Collect

The information we collect depends on how you engage with us. It may include:

• your name

• company and position

• email address

• telephone number

• business location

• products or services you’re interested in

• details relating to equipment you own or operate

• enquiries, quotations or service requests

• event registrations

• marketing preferences.

When you visit our website, we may also collect technical information, such as your browser, device, IP address, pages visited, and website activity, through cookies and analytics tools.

How Information Is Collected

You may provide information when you:

• Submit an enquiry

• Request a quotation

• download brochures or technical resources

• register for an event

• Request product demonstrations

• Contact one of our branches

• subscribe to communications

• Complete a lead form through platforms such as LinkedIn, Meta, Google, or other advertising services.

Some website information is collected automatically to help us understand how visitors use our digital services.

Why We Collect Your Information

We collect information so we can respond to your enquiry and provide the products and support you’ve requested.

This may include:

• preparing quotations

• arranging demonstrations

• providing product information

• responding to parts or service enquiries

• managing equipment support

• administering events

• improving our website and customer experience

• Understanding product and service demand and communicating relevant updates where appropriate.

We only collect information that is reasonably necessary for these purposes.

Marketing Communications

If you choose to receive marketing communications, we may contact you about:

• new equipment releases

• parts and servicing offers

• customer events

• training opportunities

• technology updates

• industry information

• promotions relevant to your business.

You can opt out at any time using the unsubscribe link included in our emails or by contacting us directly.

When We Share Information

We do not sell personal information.

Where necessary, information may be shared with trusted organisations that help us deliver our services, including:

• technology and software providers

• website and marketing service providers

• equipment manufacturers we represent

• logistics or delivery partners

• professional advisers

• government or regulatory authorities, where required by law.

These organisations are expected to protect your information and only use it for the services they provide to CJD Equipment.

Cookies and Website Analytics

Our website uses cookies and similar technologies to understand website performance, improve usability and measure the effectiveness of our digital marketing.

These tools help us understand how visitors interact with our website so we can continue improving the experience.

You can manage or disable cookies through your browser settings, although some website functions may no longer operate as intended.

Protecting Your Information

We take reasonable steps to safeguard the information we hold through physical, electronic and organisational security measures designed to reduce the risk of unauthorised access, misuse or loss.

While no online system can guarantee absolute security, protecting customer information remains an important part of how we operate.

Accessing or Updating Your Information

If you believe the information we hold is incorrect, incomplete or out of date, or you would like to request access to your personal information, please get in touch with us.

Where required by law, we will respond within a reasonable timeframe.

External Websites

Our website may include links to other organisations. Those websites operate under their own privacy policies, and we encourage you to review them before providing personal information.

Changes to This Policy

As our business, technology and legal obligations evolve, this Privacy Policy may be updated. The latest version will always be published on this page.

Contact Us

If you have questions about this Privacy Policy or how CJD Equipment manages personal information, please get in touch with us.

CJD Equipment Pty Ltd

Email: marketing@cjd.com.au

Website: www.cjd.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).