Product Support Representative

Full-time

Closing date 11 June 2026

Apply now

If you know construction equipment inside and out (Loaders, Excavators, Haulers) and have a strong interest in Volvo Construction Equipment, this could be your next career move.

Join CJD Equipment – Campbellfield Branch as a Product Support Representative!

This role allows you to use your technical expertise in a broader, more influential way by providing technical support to branch teams and external clients, supporting sales activity, and helping customers maximise performance from their Volvo CE machines. You’ll be a trusted technical advisor across our Victorian operations.

What You’ll Be Doing

  • Provide technical support and advice to branch staff and external customers

  • Support clients as required, both on-site and remotely

  • Deliver sales support, including advising customers on machine capability, features and applications

  • Assist with machine delivery advice and technical handovers

  • Train, mentor and upskill technicians and branch teams

  • Provide hands-on and after-market product support

  • Continue developing your commercial and sales skills — training and support provided

What You’ll Bring

  • Trade qualified with proven experience on construction equipment

  • Strong technical knowledge (Volvo CE experience highly regarded)

  • Previous product support or technical advisory experience in construction or similar industries

  • Ability and willingness to train and coach technicians

  • Confident communicator with strong customer service and stakeholder engagement skills

  • Professional, approachable, safety-focused mindset

  • Current driver’s licence (MR truck licence or above desirable)

  • Solid computer and reporting skills

  • Ability to pass a pre-employment medical and D&A test

What’s In It for You?

  • Competitive pay + tool of trade vehicle

  • Team BBQs, social events & discounts with national brands

  • Free uniforms, PPE & workwear

  • Career development & training opportunities

  • Join a stable employer in a full-time, permanent role

  • Referral bonuses — bring your mates on board!

About Us

CJD Equipment is a proudly Australian, privately owned company distributing world-class construction equipment and trucks nationwide. Since 1974, we’ve built a reputation for reliability, innovation, and supporting our customers in their journey toward sustainable solutions.

Apply now — we’d love to hear from you!