We at CJD Equipment remain committed to do our utmost to provide our valued customers with the best possible service.

IMPORTANT UPDATE

COVID-19 continues to affect the global and local community at a rapid pace and scale that is unparalleled. With the ever-changing situation surrounding COVID-19, CJD Equipment has been taking prudent steps to minimise the health and potential commercial effects on our people, customers and communities. We believe we have put in place significant measures that will help us to continue to operate at full capacity to meet the needs of our customers for the foreseeable future.

However, COVID-19 has caused widespread supply chain pressure and production disruptions. As a consequence of the rapid spread and rise of COVID-19 cases and the impact on production facilities around the world, the Volvo Group has announced a temporary shut-down of all its business operations across Sweden, including those of Volvo Construction Equipment. The shut-down is effective from Monday March 23rd until further notice. While we don’t know how long the shutdown will be in place, the situation will be closely monitored so that we may provide timely updates as changes occur.

This is not an easy decision for the Volvo Group to make, but necessary to protect its employees and secure the future of the company. The temporary closure of Volvo Group in Sweden will no doubt create challenges as we endeavour to support our customers, however we have been assured a priority will be placed on vital customer support areas including spare parts distribution, critical technical support and machine shipments as appropriate. While some shipment delays will be inevitable, we are working closely with Volvo to ensure an importance will be placed on inbound freight into Australia.

Rest assured, CJD are fortunate to have an excellent operations team who have been careful about planning and forecasting supply chain challenges. We provide over 90% of parts out of our own warehouses. We have already taken various actions to increase our parts holding at each of our warehouses and have continually monitored stock levels and lead times to identify potential risks to ensure the highest level of support to our customers in these uncertain times.

We appreciate your patience and understanding during these unprecedented times, if you would like to get in contact with us please don’t hesitate to call your local branch on 1300 139 804 or get in touch with your local Sales Rep.

Coronavirus Response and Customer Support 1

RELIABLE SERVICE

Our staff are equipped with all necessary tools and equipment to continue providing you with customer service during and after business hours.

Coronavirus Response and Customer Support 2

SAFETY COMES FIRST

We are taking prudent steps to minimise the risk to our people, customers and communities.

Coronavirus Response and Customer Support 3

TIME MINDFUL

We are in a good position to minimise any major disruption to your business through our national network of branches.

CONTACT US

For all non-urgent concerns, please fill out the below form and one of our friendly team members will be in contact with you.

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CJD Equipment operates nationwide with strategically placed Branches, Dealers and Service Centers throughout Australia.

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