Volvo Active Care

What is Volvo’s CareTrack and ActiveCare Solutions

What is Volvo’s CareTrack and ActiveCare Solutions

With the rise of Construction Equipment onboard telematics and remote connectivity, it is easy for operators, mining, and quarry fleet managers to become overwhelmed by the mass of data produced by modern construction machines. CareTrack, a telematics and fleet management system developed by Volvo CE, provides customers with quality connected solutions in the most efficient way possible. Customers can now benefit from real-time insight into how their machine performs, allowing them to get the most out of their machines.

Volvo Construction Equipment’s state-of-the-art telematics system, CareTrack, is now standard on articulated haulers A25 to A60, wheel loaders L60 to L350, and excavators EC140 to EC950. CJD Equipment offers a complimentary ten-year free CareTrack connectivity package on new Volvo GPPE machines.


How Volvo Caretrack Works

Caretrack offers a variety of optional features that effectively enhance productivity and equipment availability. With time and geofencing functionalities, customers can pinpoint their machine’s exact locations and record its hours.

The geofencing capabilities allow fleet managers to oversee specific geographic areas, automatically identifying and tracking machine locations. This functionally proves invaluable for addressing transport restrictions in designated regions, compliance with weight and height limitations on routes or tunnels, or restricted urban access.

Caretrack provides an optional anti-theft tracking system to safeguard investments and mitigate theft risks. Various events trigger this system, including unauthorised machine use, tampering, movement detection, and geofencing functions. In the event of unauthorised use, the system allows for remote immobilisation of the machine, ensuring asset security.

Caretrack also offers customers unprecedented insights into the performance of their machines with the use of OnBoard Weighing (OBW) and Caretrack. The OBW system continuously monitors payload weight and transmits this data to the machine electronics, preventing overloading, unnecessary wear and tear, tire damage, and excessive fuel consumption.

The OBW system also allows operators to keep track of their load, all transported material to each dump zone, and all types of material, and monitor productivity data with the possibility of setting individual targets.

Caretrack information is conveniently accessible through the Caretrack portal. Presented in a user-friendly format, customers can review details about their machine’s fuel consumption, utilisation percentage, and excessive idling to enhance operational efficiency.

Why upgrade Your Volvo CareTrack to ActiveCare

ActiveCare is the next step to Caretrack, allowing fleet managers to get extra insights into their machines. ActiveCare provides customers with weekly ActiveCare Reports, giving them insight into how their machines are being used and where uptime could be improved.

The advice provided in the ActiveCare reports can assist customers in changing their working methods, which could positively impact productivity and profitability. Alerts from the report can indicate the risk of premature component wear and future breakdowns if left unaddressed. ActiveCare can also provide a summary of the machine’s technical status and identify alterations in operating behaviour that may be affecting the machine’s health.

Based on these ActiveCare Reports, CJD Equipment can initiate a case if technical issues require priority attention. This case may encompass a comprehensive examination of the machine’s software, suggestions for improving operator behaviour where applicable, recommendations for reducing CO2 emissions, and any other pertinent information gleaned from the ActiveCare reports.

Finally, CareTrack and ActiveCare provide crucial insights into the machine’s operational uptime at various stages of its life cycle. These insights facilitate proactive service planning and advance spare parts ordering, ultimately minimising downtime—an invaluable resource.


Volvo and CJD Equipment 

Volvo Construction Equipment is well known as one of the world’s best manufacturers of safe, high-quality, and technologically advanced equipment – and CJD Equipment has been proudly offering its products to the Australian market for nearly half a century.

CareTrack is the next step forward in technological advancements, ensuring customers that their equipment is always performing at its very best. CareTrack allows CJD to provide advice and support as efficiently as possible, helping customers return their machines to work quickly.

With a national supply network and 24/7 after-hours call-out service, you can rest assured that CJD Equipment has the support network to ensure you are well supported, no matter where or when.

For more information, contact your local CJD branch on 1300 139 804 or visit

Learn More:- What is Volvo Co-Pilot?

Send Enquiry

share this page